Help us stay free, Link back to us! General Information - Bookmark this page

Your Career Plan--Think Like A CEO

You've been going 6-to-late; exhausted by running the supersonic treadmill of life and wish you had a different job. But you can't because you have no time and you're left spent at the end of every day. Conversely, you're gut tells you that everything would be different if you could only find the right career match. You could stop hitting the snooze button every morning and get back into enjoying the game of life.

You might be surprised to learn that thinking like a CEO will teach you a lot about career planning. Wonder how? Then read on and learn how being a CEO has everything to do with mapping out a successful career.

1. As a Chief Exploration Officer, your first step is to engage in self-exploration. It is the key to career planning and decision-making. The better you know yourself, the more informed career decisions you'll make. One of the best ways to hone in on your natural talents, interests and strengths is to re-visit your childhood years, dreams and passions. What did you love to do? Who did you enjoy being with? What did you like to play most? What were your favorite sports and interests? Did you have any hobbies? Where did you picture yourself in the future? The past often holds the best clues. You might also want to seek the help of a trained career counselor or coach to help you define career options that fit your talents and interests, and help you explore current and future labour markets and trends. Narrow down the choices and seriously examine one or two career options that fit you. Trust your heart or intuition. It most often leads you in the right direction.

2. As a Chief Educational Officer, you need to examine the competencies and skills required in your choice of work. Once you determine one or more career options, list the skills and competencies you need to move forward. What do you need to know? And what do you currently know? Make a plan to fill the gaps whether through school, apprenticeship, reading, volunteering, etc.

3. As a Chief Experiential Officer, you need to talk to the people who are actually in the career you've identified for yourself. It takes you from dream mode to reality check. Seek out at least 5 people who are working in the career field you have identified. Hint, the more people you interview, the better. You will find common themes and information that will be invaluable to your career planning process and final decision. Don't hesitate in making the calls. Most people love to talk about themselves and their expertise. If possible, ask to meet with them in person. It provides a more high touch approach. When you meet, be candid and curious. This is your opportunity to learn from people who are working what you're still thinking about. Preplan some questions carefully. Do they enjoy their job? What kind of education and experience do they recommend? What do they like and dislike? Ask for their recommendations and what they think you need to be successful in the career. You might also want to think about inviting one of them to be your mentor as you move forward in your personal career aspirations and goals.

4. As a Chief Engagement Officer, you will have to stay on top of your game. Stay self-motivated, energized and engaged in the career planning process. Here's the truth. Career planning, exploring and making career choices take energy and time. Think about what you will need from yourself, as well as from your environment, schedule and support network to keep yourself engaged and moving forward. Think about what nourishes and nurtures you. What feeds your energy level?

5. As a Chief Employment Officer, you are your greatest resource in finding the right employment. In the end, the career planning process leads you to finding the right job for the right money. A combination of statistics and interviews continue to prove that networks are the number one resource to finding your next job. Stay well connected and share your plans. In the end it is you who's going to turn career planning and aspirations into reality.

So if you're ready for a career change, remember how to think like the CEO you are. You're life is waiting to have wings.

Elizabeth helps to facilitate and inspire careers and workplaces. She helps people find meaning, make money and balance their life. She helps to put people back into the work they love.

Elizabeth Lengyel is an HR Consultant and Career Coach who helps people from blue suits to blue jeans, transition from career pain to career solutions. For in-depth information on career planning or a free consultation, visit http://www.peoplecoach.com

In The News:


PEACHTREE CITY: Service businesses often don’t serve customer ...
Atlanta Journal Constitution,  USA - Nov 22, 2008
You would think in this economy, companies would be more diligent about customer service to retain clients. Even if there are last-minute circumstances, ...

SEPTA's Improved Customer Service Allows Riders to Discover ...
MarketWatch - Nov 21, 2008
"The SEPTA Customer Service Department was kind, polite, knowledgeable and respectful...helping me to get the answers I needed about re-applying. ...

Gilbert Hospital Kicks Off New Customer Service SMILE Campaign
MarketWatch - Nov 21, 2008
"We developed this after determining our customer service satisfaction survey scores weren't exactly where we wanted them to be," said Ms. Ritchie, ...

Clients Praise SilverSword for Exceptional Customer Service
MarketWatch - Nov 21, 2008
The survey assessed overall client satisfaction along with their appraisal of response time, consultant image and customer service. ...

Customer Service
The Columbian, WA - 1 hour ago
Prefer applicants with experience working in a cable, telecommunications or related telephone customer service environment as they will be responsible for ...

Customer service expert is new Rackspace board member
Bizjournals.com, NC - Nov 21, 2008
Reichheld is a leading authority on customer loyalty and an author and frequent speaker on the subject. A Harvard graduate, Reichheld founded Bain’s Loyalty ...

Focus On: Interstate Diesel Service
Valdosta Daily Times, GA - 4 hours ago
“And that’s by offering the best in customer service.” The Brogdons’ son, Nicholas, also works within the shop. He’sa business major in college who also ...

Best Syndication

High Customer Service Ratings Draw Customers to CallCentric
Best Syndication, CA - 15 hours ago
One of the most important things to consider when choosing a VoIP provider is having great customer service and simplicity. CallCentric is careful to offer ...

LendingTree Loans Selects IBM for Loan Fulfillment Services
MarketWatch - Nov 21, 2008
These services will include customer service, document preparation, loan closing coordination and post closing review for LendingTree Loans' conventional, ...
Bank Notes | CharlotteObserver.com
LendingTree inks deal with IBM Bizjournals.com
all 18 news articles

North American Retailers Underperforming in Customer Service ...
MarketWatch - Nov 20, 2008
the leading provider of multichannel customer service and knowledge management software on-premise or on-demand, today published its 2008 international ...
customer service - Google News

Small Business Customer Service Can Work Against You

Is the special treatment you designed specifically to keep customers coming back working against you?A local jeweler offers free lifetime battery replacement for any watch he sells. It's a good hook to keep... Read More

Over Deliver - The Key to Customer Satisfaction

Client satisfaction starts with meeting or beating the contractual obligations of the relationship. There are also some intangibles that can help you to over deliver to a client.MeetingsIn most organizations it's easy to... Read More

It?s Customer Service Stupid: Delivering Customer Service Training That Sticks

"Society is always taken by surprise at any new example of common sense."This Ralph Waldo Emerson quote opens one of the most impressive works on customer service: Michael LeBoeuf's book How To Win... Read More

It Is All About Customer Service!

In this day of terrible customer service, it should come as no surprise that serving your customers, also known as visitors to your web site, must be a top priority. Forget about return... Read More

Handling Angry Clients

What do you do when your client gets mad at you? How do you handle this? An angry client can be one of the biggest time and energy drains on a sales person.... Read More

Call Center Software - Your Tool of Choice in Customer Relations

The call center represents your first line of communication with customers and potential customers. Whether you choose to outsource this service or to establish an in-company call center, this is one area in... Read More

In the Villa of the Sick Cat -- A Lesson in Customer Care

If you're a pet owner, you know the stress of having a sick pet and you know that having a great veterinarian is a wonderful thing. My cat, Zoe, came down with a... Read More

How to Easily Increase Your Profits

Do you remember the last time you went into a shop and the person 'serving' raced over to you, greeted you with a lovely smile, heaps of enthusiasm and said, "Welcome to our... Read More

Moments That Matter

Many years ago, I was a first year apprentice assigned the task of pressure washing a set of condensing coils on the roof of a grocery store on Capital Hill in Seattle, an... Read More

Can Three Words In Websters Dictionary Be The Key To Customer Loyalty?

Are you concerned about customer loyalty? Are your customers so loyal that they will stick with you through hell and high water? And if not, you really need to question how you can... Read More

How to Succeed in Business Without Compromising Your Integrity

I spent some twenty years in the corporate world, for much of it I was not particularly interested in spirituality. It was a world where profits reigned supreme, often with little respect for... Read More

Losing Angry Customers

This article offers five ways to help you deal with angry customers. While the goal of all businesses is to have only happy customers, we also have to be realistic and realize sometimes... Read More

Treating the Customer Dissatisfaction Epidemic: How to Go Beyond Simply Masking the Symptoms

Corporations in every sector are spending more than ever before in an attempt to improve their customer service levels. Every year they pour hundreds of millions of dollars into new systems and training... Read More

The Reality of Customer Service in America and Best Efforts in Franchising, We Can Do Better

Yesterday I went to buy a sandwich at a franchised outlet. I thought while driving up would the owner be there to help out and save some money on labor, knowing a holiday... Read More

Dealing with Disgruntled Customers

No matter how hard you try, in business you simply can't please everyone. You could have a highly trained customer service squadron and an award-winning product, but still you'd have some buyers who... Read More

Modern Call Center Solutions - Keeping in Touch is the Key

Call center solutions solve a range of age-old problems. As far back as ancient times, the success of a business has always depended on how well that business can communicate with clients and... Read More

Basic Levels of Consumer Integrity that Presently Permeates Society

Reality is not always pretty. But here is a tad bit of it for you today. Well here is an interesting occurrence that is of interest. And this is in any town middle... Read More

Customer Service - How Good Are YOU?

At 8.30 am a wealthy client (on his way to make a presentation to the local council at 9 am) walked into a store that sells photocopiers. They also provide a copy service.... Read More

Poor Customer Service - Are Your Customers Driving Away Other Customers

Every customer you have is a word-of-mouth advertiser for you. Unfortunately 90% of this free advertising is negative. Your goal is to get positive-word-of-mouth advertisers.Think about it, how do you decide where to... Read More

What Do They Want Anyway?

You want customers. I want customers. We all want customers. And traffic alone is not enough. We need "interested" customers. Customers ready to listen, ready to buy. So you may find yourself asking,... Read More

Increase in Customer Sales = Increase in Customer Service

One of the most popular questions asked in online business forums or even by my customers and subscribers is this :"How the hell can I increase my sales?"or"I've got tons of visitors but... Read More

Caring for Your Customers

You probably think I am going to say something like, "The customer is always right." Right?? Wrong.I have many philosophies when dealing with customers, but I definitely do not believe that the customer... Read More

Communicating Value

Abstract: People buy for their reasons, not yours. This article covers the key elements that prospects want to hear you talk about.Always, but especially during lean times, effective sales professionals know the importance... Read More

How to Provide Instant Customer Service

Customer service is an essential component of any business. Clearly, if you work alone your business thrives on good customer service. But what if you run much of your business online? How do... Read More

How to Win the Hearts of Your Customers and Friends

Those of us doing business over the internet have to become especially adept at our listening and speaking skills since we don't have the luxury of talking with our customers face to face.... Read More

The Importance of Good Customer Service

Do you have good customer service? Even for your free giveaways?I have been thinking over the past couple of weeks why some WAHP's have trouble growing their business. They host chats or do... Read More

Managing Your Business When One Client Takes Alot of Your Time

How often has your schedule been thrown out of whack because of a client's needs?I try to live by the 80/20 rule: working from my home office 80% of the time and working... Read More

When the Customer Demands: Give a Discount or Lose the Order

Periodically every sales person encounters the customer who refuses to buy unless they receive a discount. Sometimes this is driven by the organization's culture or the buyer wanting to look good to their... Read More

Committed To Your Customer? Prove It When They Complain!

Businesses like to brag in their advertising about quality of work, commitment to their customers, and excellent service. These statements are also proudly advanced in Mission, Vision, and Values Statements. They are foundational... Read More

GOOGLE AD