The Webmasters Assistant

There are many tools available to a webmaster to analyse website traffic allowing them to monitor the number of visitors, see what pages have been accessed and even the length of time each visitors spends accessing the website.

However, despite the considerable data available what is missing is anything to tell the webmaster what the visitor was thinking. Did they like or dislike the site? Was the layout easy to understand or just plain confusing? Did they find it easy to navigate and maybe the most important thing, did they find the information they wanted?

A website may be generating sales but why are some people that visit the website not buying anything?

Was it because they didn't like what was being offered or they couldn't find what they wanted?

Website surveys provide webmasters with an excellent and accurate method of answering these types of questions.

Direct feedback from the website visitors cuts to the chase, no need to guess, just ask the visitors themselves how they found the site and if they found what they were looking for.

With an online survey webmasters can find out:-

• How often do people visit the website?
• How did they arrive at the website?
• Are they accessing the website for business or pleasure?
• Did they find the information they were looking for?
• How easy did they find navigating the website?
• Would they recommend the website to others?

A good website survey will be brief and will gather information that once analysed will provide valuable information to help improve the website.

Another alternative to a traditional survey is to embed one or two survey questions within the website after specific procedures. For example at the end of the registration process the visitor can be asked if they found the procedure quick and easy; after ordering an item they could be asked if they found the ordering procedure and payment methods to their liking. To ensure that the questions don't become repetitive to regular visitors the website can be programmed so that the questions are only asked once per registered user.

Website surveys take the mystery out of working out what visitors think of a website and using online survey websites such as www.SurveyGalaxy.com they are quick and easy to design and once implemented will really become the webmaster's assistant.

To see a sample website survey please follow this link:-

http://www.surveygalaxy.com/surPu blishes.asp?survey_id=1182

Martin Day is a director of Survey Galaxy Ltd a website that allows anyone with basic computer skills the ability to create and design online surveys and then publish them on the Internet. Fast, easy and cost effective for more information please visit http://www.SurveyGalaxy.com

---

Intranet Portal ? Business Case ROI

The days of easy money are overIn these post-dot-com days of the 21st Century, the hype attached to IT is well and truly over. The modern Board is deeply suspicious of large IT... Read More

Google Catalogs - Old Gashioned Mail Order Meets High Tech Search

In addition to Google's Froogle shopping service (still in beta), which features a searchable database of online merchants, Google is also beta-testing their Google Catalog service. Google Catalogs provides a searchable central repository... Read More

What Are The Barriers of Implementing E-Commerce Solutions

What is electronic commerce?"Electronic commerce is about doing business electronically. It is based on the electronic processing and transmission of data, including text, sound and video. It encompasses many diverse activities including electronic... Read More

Selling From Your Website

Greetings!Friends and relitives ask us all the time " How do sell from your website?" and no doubt you want to know as well. Over the next two issues we will be covering... Read More

How To Sell Websites Fast !

This article will explain in depth the steps needed to sell your website fast in today's marketplace.Step 1 Establish a Reasonable Price for Your SiteHow Much Can I Get?Before you sell, it's a... Read More

7 Must Have Scripts to Look for When Shopping for E-commerce Hosting

When shopping for e-commerce hosting there are a lot of things you need to keep and mind. When you know what to look for it is a lot easier to ensure you get... Read More

Distinguishing Features of E-Commerce

E-commerce offers customers the chance to eliminate many stages in the sales/distribution chain. The mark-ups that occur between manufacturers, wholesalers, distributors, retailers and consumers can add the cost of goods purchased by consumers.... Read More

Simple Steps to Start a Profitable Member Only, Subscription Web Site

Having a successful member only, paid membership site is one of the best ways to make money online. A successful membership site can give you the steady income of a CEO ?.but without... Read More

How e-business and e-Marketing are Changing

Internet now days became a real marketplace and many many companies using Internet as a online Selling and Customer Care or Support Tool for their Products and Services.Companies using e-Marketing, Search Engines Optimizations,... Read More

Bringing the World to Your Door

According to Internet.com, by the year 2008 nearly 30% of offline purchases will be influenced by online research. If your site is a well-implemented ecommerce site, the web can significantly lower both order-taking... Read More

10 Reasons To Survey Your Visitors, Subscribers And Customers

1. To find out what type of content visitors want to see on your web site. This should increase repeat visits to your site.2. To find out how to improve existing products or... Read More

Products for a Successful Web Business

There are F words in business. We have seen many small businesses on the internet flourish and fulfil their dream, but sadly we have seen some flounder and fail because they had the... Read More

Saving Money On Your E-commerce Site

After building and transferring many e-commerce sites it still amazes me that owners of e-commerce businesses are still wasting money in three basic ways. For fear of stating the obvious, saving money is... Read More

The Ecommerce Business Plan

Simply put, business plans can make or break your business. Starting a Drop Ship business online is no different from starting a traditional non-online business. With the strong emphasis individuals place on writing... Read More

The Top 10 E-Commerce Ways to Follow up with Clients - Part 2

Did you know that 80% of all sales are made after the 5th contact? The biggest mistake we make is not following up with our clients regularly. We not only lose the chance... Read More

Is Your Business Afraid of the Internet?

My Business is Afraid of the InternetBill Gates, CEO of Microsoft, once said that there would soon be two types of businesses, those online, and those out of business. Those words still ring... Read More

How to Generate Cash from Your Web Site

The Internet has changed the way people do business today. Most business owners don't have to rent an office in order to run their business. For example, if you're good in making art... Read More

Getting Started in ECommerce ? Part Two

In Part One we talked a little bit about what Ecommerce is, getting a domain name and setting up a merchant account. Ecommerce is more than that, much more. To have a really... Read More

Ecommerce Marketing Plan

Concept of ServiceThe current work deals with marketing offer of e-commerce service. It highlights the essential steps of marketing of a brand-new firm offering services of website construction, design, programming, development, and promotion.... Read More

How to Get Free Internet Merchant Accounts

This article will show small businesses how to get free internet merchant accounts. If your business is to grow and succeed, it is essential to accept online credit cards.Benefits of accepting online credit... Read More

Using Drop Shipping for E-commerce

Thanks to the ubiquity of the internet, online virtual businesses have become very popular business opportunities. Online retail stores are gradually playing a more important role in our lives than the traditional 'brick-and-mortar'... Read More

Building eCommerce Websites That Work - Part 1

You want to succeed at eCommerce? Welcome to a very big family. Right off, let's be clear - there are lots of ways to do business on the internet. And lots of ways... Read More

Creating Legal Framework for E-commerce Taxation; non-tax statutes

We have to make amendments in existing substantive and procedural laws to make it compactable with changing technological advancement of e-commerce?Amending Contract Act, 1872I recommend the amendments in section 3 and 4 of... Read More

Intranet Portals ? Collaboration through Team Rooms

Knowledge Management for beginnersKnowledge Management (KM) can be defined simply as the process through which organizations generate value from their intellectual and knowledge-based assets. Knowledge assets are often grouped into two categories:(1) Explicit... Read More

Ecommerce - Boost Your Business ROI

Did you know that over 90% of all online orders are processed by credit cards and that web sites that offer customers the ability to pay with credit cards can achieve up to... Read More

Direct Marketing isn?t all Brute Force

There are so many metrics surrounding direct marketing. So many facts, figures, test results and other sundry measurements.It's tempting to think the only thing that matters with direct marketing copy is to get... Read More

Is It Easy to Build An E-commerce Web Site?

--Online Commerce--E-Commerce website is all about selling products and services over the Internet. Amateurs may think that it is easy to build your own e-commerce system and our advice to you is to... Read More

Pitfalls of Doing Big International Brokerage Business Online

Nothing has helped international brokerage business more than the internet: it enables a businessperson to do business with little or no capital and to make quick contacts. Yet nothing has made the brokerage... Read More

Database: The Secret of Success

BENEFITS OF A DATABASEBy maintaining your list as a database, you can segment in many ways for targeting. Targeting improves the productivity of your offers. You can use a database to isolate the... Read More