|
|
|
|
|
|
||
|
|
||
|
|
Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto work to rest up. Far too many people findvacations just as stressful as the jobs they doevery day.Following are fourteen ways company managers cande-stress vacations, increase productivity, improvequality, boost profits, and get the most from thecorporate investment.1. Develop vacation savings plans so employeeswill be financially prepared for this big expense2. Provide continuous counseling for personalfinances, budgeting, and credit issues3. Double check for payroll errors to make sureemployees are not affected by discrepancies whilethey are on vacation4. Distribute job responsibilities to preventemployees' returning to overflowing in-boxes5. Announce job changes after vacations, notbefore6. Provide in-house workshops on vacationplanning7. Negotiate corporate discounts with travelagencies8. Show employees how to research travel planson internet9. On the last day... Read More
When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be respected, to be heard, to be noticed, blah blah blah, then you will naturally seek out, create, attract, be drawn into situations that will allow you to meet this need. Your environments and relationships will be filled to the brim with one crisis after another. Perhaps there's a better way to get your need met. Perhaps there's a way to feel needed and still exist in peaceful, cooperative, and synergistic environments. It's amazing to watch the content and features of a person's life break apart and rebuild with almost the same irreverent qualities. People change mates but the essence of the relationship is the same. People change jobs and the same complaints... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are a part of that holistic shift in awareness. However, business seems locked into an older/ outdated model of operation. I have been exploring, training and researching methods to help business take that 'leap of faith', and try new perspectives and approaches....but it's tough to break into their locked mind set. Even when things are not working out......they can't seem to shift gears. In the last fifteen years or so there have been many large corporate failures. However, then came the 9/11disasters which shook up the United States and impacted on the whole world. While the world must now face the real issue of terrorism, perhaps something positive can come out of the trauma.... Read More
Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list and categorize all your activities into clerical, professional and other suitable groups. Calculate how many hours you're spending on each-daily, weekly, monthly, annually. Some you enjoy, some you're really good at, some are a pain in the neck The point is, no one is paying you to do them. The more time you spend on client work, the more you bill. The more you bill, the more money you have available to pay someone else to take care of the stuff you'd rather not do or should not be doing yourself.The time you spend on unbillable tasks makes you a very expensive clerical worker. Keeping the cash to yourself sounds good, until you... Read More
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting our own strengths and limitations.In this fast paced world, we must choose what activities it makes sense for us to do ourselves, and what it makes sense to let go of. None of us can be an expert in everything - not because of any lack of intellectual ability, but more because we lack specific exposure or experience. We must learn to accept this fact and be OK with it.How do you fill the gaps in your expertise?Let's consider a real life example. My own areas of expertise lie in business and operational management, understanding people and coaching. This is my business. When I wanted to create a single web-page to market a... Read More
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects 75% completed then gets distracted by new, 'more exciting' projects; someone who communicates their ideas with enthusiasm and charm; makes instant decisions; hates 'paperwork' and the 'dull routines' of life, such as filling in order forms, checking bank statements, etc.; is usually 'fashionably late' to meetings, events and parties (and they love entertaining clients!); always has interesting screen savers. Amiable: someone who is the 'peacemaker' in the office; is always striving for a 'win-win' in everything in life; someone who probably isn't terribly ambitious and striving, but is very happy to support and encourage others who are; someone who cannot say "No" very easily and so are probably on every committee going... Read More
Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and we're missing deadlines. I'd like you to tighten up a bit on this. Anyway,thanks for all you've done so far and keep up the good work."Have you ever said something along these lines? You probably needed Fred to sort out his reporting but you didn't want to upset or demoralise him. The only problem is that Fred may not get the message. The importance of it may be seriously diluted.He may hear it as, "Fred, you're doing a brilliant job, you just need to sort out the reporting bit but it's not really that important."What happens then is, Fred continues to fail with his reports.The "sandwich" technique doesn't work, it lets you off... Read More
The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves - especially where they are, or have become, a square peg in a round hole of a job), so the steps to take are these:-Always a first is to build great relationships with your people. This involves protected one-to-one time, where they feel valued. Get to know them. 'Getting to know the name of their dog' has a good feel to it! Get them talking about anything and everything that is important to them - this deflects the 'difficult' bit and creates a common place for you to communicate. It also builds all those things like trust and valued-ness etc.Get really clear on standards for all of your managers and get them involved... Read More
How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend to be enmeshed (too close; overly involved) or disengaged (not at all close; uninvolved).? Boundaries may be described as diffuse (extreme togetherness), rigid (extreme separateness), or clear (ideal and appropriate).2. There are unwritten rules which family members or employees must follow in order to survive and thrive in the system. For example, in an organization, the rules might be:? Never call the boss by her first name.? Always be at your desk by 8:00 A.M.? Never eat lunch with a person of lower status.? Don't place any personal items on your desk or credenza.3. Unresolved issues from the past have an effect on current functioning and communication patterns.For example: After an emotional event... Read More
Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between a positive and a negative work environment.Signs of a Negative Work Environment? The boss is unfriendly.? The boss is critical.? There is high employee turnover.? There is low employee morale.? People watch the clock.? People don't get much performance feedback.Signs of a Positive Work Environment? The boss demonstrates interest in the employees.? The boss has an encouraging attitude.? Employees like working there.? There is evidence of company pride and loyalty.? People know where they stand with their supervisors.Thousands of books have been written on the subject of managing and motivating people, and as many training seminars are conducted on this subject around the world every day. And yet it's interesting that even with... Read More

|
|||||
|
|
|
|||
As a manager, it is your job to ensure that the work gets done effectively. Coaching and discipline are unpleasant tasks. However, it must be a part of your everyday job duties. Here... Read More
The knee-jerk response to prioritizing requirements is to mark everything as a must-have . "I need everything before the product becomes generally available. I want it ALL!" Give me a break.Granted, if a... Read More
In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company.... Read More
Motivation is a term that is so widely used, yet many managers know little about how it really works. But it doesn't have to be confusing-in fact, it's quite simple. Treat your employees... Read More
At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or... Read More
The pure and simple truth is rarely pure and never simple. Oscar Wilde The truth. So alluring. So promising. If we only knew the truth, everything else would just fall into place. Sadly,... Read More
Even in today's still uncertain economic times, there are companies who are doing extraordinarily well. Why is it that some companies are thriving while others are barely making it? You can always blame... Read More
If you have company delivery vehicles at your small or medium sized business you should have a preventative maintenance schedule and procedures for employees who are drivers of these vehicles. When discussing preventative... Read More
Conflict is a fact of life for all of us, but too many painful consequences are generated by avoiding or managing it in the wrong way. When we deal with everybody else day... Read More
How we feel is really more important than what we know. This is because how we feel plays a bigger role in our behavior than knowing what we should or should not do.... Read More
"Experience is not what happens to a man; it is what a man does with what happens to him." - Aldous HuxleyEver have one of those supervisors that just didn't quite get it?Perhaps... Read More
Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in... Read More
If I was a fly on the wall what would I hear your employees say? Would it something like this? "They won't allow me to make even the simplest decisions." "The red tape... Read More
This week I was asked to speak at an internal conference for a bank. The subject was how to build a great customer experience. However, the reality was somewhat different to the title.... Read More
This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within... Read More
How do you select staff for international assignments? It's an important question because, no matter how effective and successful your employees may be at home, they cannot be guaranteed the same performance in... Read More
Can you imagine playing hockey without a goal? Basketball without hoops and nets? Football without a goal line? Golfing without holes or greens?There may be leagues where it doesn't matter whether anyone is... Read More
Plan/prepare - lack of purpose causes aimless meetings. Know why you're there - what the meeting is for.Unnecessary meetings waste time, and regular meetings, e.g. weekly, become habitual/traditional, regardless of need. Only have... Read More
Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the... Read More
It was 7:30 on a Saturday morning, and I was setting up to do the opening keynote for the conference. For some reason--I have no idea why--the sound man thought his ten year... Read More
Performance appraisals aren't fun. But a lot of the time they are agonizing because managers do really dumb things, ending up destroying a process that is important to everyone (or should be). Appraisals... Read More
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a... Read More
Accounting is one area which every company has to maintain but mostly not part of their core business. It is also one of the areas that keep changing every year and the company... Read More
To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience needs: The first step in putting... Read More
In the last few years a lot has been written about Business Process Management, and about technologies supporting it such as BPMS, SOAP and Web Services. Most of these theories, tools and techniques... Read More
In these days of restricted head count and tight budgets, the question of whether to outsource or hire in-house staff is more critical than ever. The technical publications function, however vital, is undergoing... Read More
Leadership in Troubled Times The first task of a leader is to keep hope alive. - Joe Batten Leading an organization can be challenging, even when... Read More
The use of cultural awareness training has increased rapidly in the majority of global companies over the last decade.My experience working in global companies in which effective cross-cultural functioning was critical, involved the... Read More
Envision the scenario: You've just been asked at the last minute by Chris, the organizer of your local networking group, to replace the scheduled speaker at next month's meeting. You already have too... Read More
Why are people changing jobs so quickly these days?Here are a few reasons why:They have a boring job therefore they feel they are not achieving anything.They have no leader to follow.They feel unappreciated.They... Read More
An important aspect of good leadership is the ability to work and relate with others. When creating and building your unique leadership style consistently developing relational skills is a priority. There are ten... Read More
As a manager, it is your job to ensure that the work gets done effectively. Coaching and discipline are unpleasant tasks. However, it must be a part of your everyday job duties. Here... Read More
AbstractThe electrical products industry is one characterized by fierce competition, declining margins, and legislative regulations, all that have forced the majority of electrical product manufacturers to rethink their business models. This article describes... Read More
Are your management practices on the right track? Retaining your valued or high performing employees must be a strategic issue for your company. Throwing more money at your workers is not the answer... Read More
If your organization has people, then interpersonal skills are needed.I work with companies that are on a path they call the lean journey. Whatever you call it, it's based on the Toyota Production... Read More
Top businesses that continually lead their industry clearly understand a simple fact:People are their most vital assets.Every employee plays a key role in the company. In today's climate, your company cannot afford redundant... Read More
Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do you find that the business you... Read More
It is 9:00 am on a Monday morning. Do you know where your employees' attention is? Is it on work?Picture this. You are at work. The phone rings. It is your aging father's... Read More
Business IntelligenceBusiness Intelligence has become a very important activity in the business arena irrespective of the domain due to the fact that managers need to analyze comprehensively in order to face the challenges.Data... Read More
The knee-jerk response to prioritizing requirements is to mark everything as a must-have . "I need everything before the product becomes generally available. I want it ALL!" Give me a break.Granted, if a... Read More
You've seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason. Of course, some employee turnover is to be... Read More
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:1. human nature, and2. the changing... Read More
You can't build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. For some, procrastination results from the belief that there is always one more... Read More
Many HR managers believe that by sending their workers to participate in external training programs, they have fulfilled their responsibilities. This is not the best situation. In this article, I will be emphasizing... Read More
160 years ago, the newly invented electric telegraph carried the first news message. The message zipped 40 miles in a flash over wires from Baltimore to Washington, D.C.The public was dazzled -- except... Read More
Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, "I need more people" or "Sally has left and we need someone... Read More
The purpose of any selection process is to discriminate (albeit fairly) among job candidates. Your goal is to select the right people, with the right skills, at the right time for the right... Read More
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry... Read More
Some people make decisions without any difficulty, while others struggle. Are you having trouble making a decision? Do you feel overwhelmed by all the choices you have, and aren't sure how to pick... Read More
Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week, we raised the question: how do you know where to begin? How can you identify a gap in one of your company's core... Read More
Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively. Most meetings are less effective than they could... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the... Read More
1. No vision. Successful businesses have a clear vision or picture of their business purpose and mission. Your vision serves as a roadmap to help you see where you are today in relationship... Read More
Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing the current situation. Now it's time to take... Read More
I am not writing this to create a list of things not to say so people can hide the facts or in any way mislead potential investors. On the contrary I personally believe... Read More
Since the beginning of the industrial era our world has been facing what some historians call an ongoing "crisis of modernity". As fast as we adjust to new circumstances, the circumstances change again,... Read More
How many times have the management consultants been 'in' and after leaving, have left little or no trace of their passing?Despite massive investment there is no discernable performance improvement, the retention figures still... Read More
What is the Process Approach to Quality?The ISO 9001 2000 standard is designed to manage and improve organizations processes. There is a great deal of misunderstanding and misinterpretation of the meaning of the... Read More
| GOOGLE AD |
Business Management Business Management |